The 10 Commandments of Staff and Recruitment
Many small business owners struggle with employing staff, even to the point where they remain one-man bands to avoid taking on any employees. This, of course, means that they miss out on the opportunity to build wealth by selling their business, which surely must be one of the great things about going into business!
Getting things right with staff is just like other areas of business; it’s about planning in advance, being organised, getting the paperwork right and being consistent and fair. Here are some pointers:
1. Recruit carefully
Make sure you only recruit the right people. Take your time interviewing; always speak verbally to their referees and check out their CVs (for example, ask to see certificates for their qualifications). If they’re going to be handling money, get a police check too — there’s a lot of dishonest people out there! It always surprises me how bad some employers are at recruitment and checking referees.
2. Get the paperwork right
Not having the paperwork right can make it easy for a bad employee to walk all over you, even when you’ve done nothing wrong. Make sure they always sign an up-to-date employment agreement beforethey start working for you, and especially for the 90-day trial period. If you have to discipline, document everything carefully and make sure events and actions are put in writing at the time.
3. Do unto others
You may be the boss, but if you don’t treat your employees with respect they are not going to give their best or stay around very long. Not only that, but your behaviour is likely to rub off on them, so they’ll probably start being rude or disrespectful to each other (and customers too if you’re not careful!)