How to increase customer referrals

To create a culture of customer referrals for your business, you must first understand and recognize the vital importance of referrals. Even if you’re busy, you need a constant stream of new customers and clients to replace those who move away or just stop buying.

In addition, it will make a huge difference to the profitability of your business if you can take on better organised clients who are less price conscious. Referrals are by far the best low-cost way of getting new business and should be your biggest source of new customers.

Read the four elements to increase customer referrals here